What are the duties of the front desk in a dental office?

What are the duties of the front desk in a dental office?

The Responsibilities of a Dental Receptionist Include:

  • Greeting patients as they arrive and answering the phones.
  • Scheduling and cancelling patient appointments.
  • Dental Charting and Treatment Planning.
  • Completing and filing insurance forms and dental billing records.

How do you write a dental receptionist job description?

Dental Receptionist Responsibilities: Greeting and welcoming patients to the practice. Scheduling, rescheduling, or canceling appointments as needed. Assisting patients to fill out information forms. Preparing patients’ charts and daily schedules for the dental staff.

What are the people at the front desk of a dental office called?

A dental receptionist, front desk coordinator, or office assistant does more than simply sit at the office front desk. They also handle test results like X-rays, they file insurance forms, and they make sure billing is accurate and kept up to date.

What are the receptionists duties?


  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.

What are some responsibilities of a dentist?

Dentists typically do the following:

  • Remove decay from teeth and fill cavities.
  • Repair or remove damaged teeth.
  • Place sealants or whitening agents on teeth.
  • Administer anesthetics to keep patients from feeling pain during procedures.
  • Prescribe antibiotics or other medications.

What are the most important skills for a dentist?

Key skills for dentists

  • Communication.
  • Patience.
  • A thorough and methodical approach.
  • Ability to work long hours, often under pressure.
  • Manual dexterity.
  • Teamwork skills.
  • Strong and clear communication skills, with the ability to adapt your communication to suit different patients.

What are the responsibilities of a front desk?

Keeping front desk tidy and presentable with all necessary material

  • Greeting and welcoming desks as they approach the front desk
  • Answering questions and addressing complaints
  • What is the job of a front desk?

    When Shelby Weaver was tasked with helping build a sports team— the Raptors 905 —from scratch, she attended a then-NBA D League conference at Las Vegas Summer League where she was overloaded with how-to information and given a binder.

    What happens in a dental front office?

    Working at the front desk of a dental office, the front office team ensures ultimate patient treatment by providing dental professionals adequate time to administer dental care and patient treatment. There are endless benefits that you could enjoy from being the face of the front desk at a dental office.

    What are the duties of a front desk officer?

    Perform office administration and clerical duties.

  • Operate telephone switchboard and answer and transfer calls.
  • Take messages and communicate to appropriate employees.
  • Greet visitors and escort them to appropriate office or person.
  • Respond to visitor’s questions professionally and courteously.