How to add canned responses in osticket?

Admin panel -> Agents -> your accountClick on Permissions tab. Click on Knowledgebase tabMake sure that your Agent account has permissions. Agent panel -> Knowledgebase -> Canned ResponsesClick Add New Response. Write what you want.

How to enable canned responses?

1. Click the gear icon in the upper right-hand corner of Gmail, then choose Settings. 2. Click the Labs tab, find Canned Responses, click the Enable radio button to enable Canned Responses, scroll down and click Save Changes.

What happened to Canned Responses in Gmail?

Up until 2020, Gmail called this feature Canned Responses and they hid it in the “Labs” area of your Gmail settings. It’s since been renamed “Templates” and you’ll need to enable it to get started.

How do I edit Canned Responses in Gmail?

For an easy way to edit a canned response, search for it’s subject and you’ll see it as a “Draft”. Click on the email and a draft email will open, which you can edit and save. Hey presto! You can also use “Discard” as a quick way to delete any canned responses you no longer need.

How do I permanently save a draft in Gmail?

Create or change templates

1. Open Gmail and click Compose.
2. In the Compose window, enter your template text.
3. Click More. Templates.
4. Choose an option: To create a new template, click Save draft as template. Save as new template.
5. (Optional) To send an email, compose your message and click Send.

Did Gmail remove Canned Responses?

The first thing you must know is that Google moved the Canned Responses because they did away with the Labs tab. To enable Canned Responses, do the following: Login to your Google account. Open Gmail.

How do I save canned responses in Gmail?

Click on the Settings gear icon in Gmail, and then select Settings from the menu. Click on the Advanced tab. Scroll down to the Canned Responses (Templates) section on the page, and select the Enable button. Scroll down to the bottom of the page, and click the Save Changes button.

Why are my emails going to draft instead of sending?

A main reason why the email may be going the Drafts folder is its sending through the Outlook Outbox rather than the PoliteMail server and the message is too large to send through Outlook. Go to PoliteMail > Server Connection. Verify that you are logged in to the correct PoliteMail Server.

Why can’t I find Canned Responses in Gmail?

Enabling Canned Responses in Gmail Click on the Settings gear icon in Gmail, and then select Settings from the menu. Click on the Advanced tab. Scroll down to the Canned Responses (Templates) section on the page, and select the Enable button. Scroll down to the bottom of the page, and click the Save Changes button.

How do I create a canned response in Gmail 2021?

Enabling Canned Responses in Gmail

1. Click on the Settings gear icon in Gmail, and then select Settings from the menu.
2. Click on the Advanced tab.
3. Scroll down to the Canned Responses (Templates) section on the page, and select the Enable button.
4. Scroll down to the bottom of the page, and click the Save Changes button.

How do I get my email out of draft mode?

1. Click File > Options. 2. In the Outlook Options dialog box, click Mail in the left pane, go to the Replies and forwards section, check the Open replies and forwards in a new window box, and then click the OK button.

How do I stop my email from being drafted?

Disable server draft mailboxes To disable it, go to Mail’s preferences, select your e-mail account, go to the “Mailbox Behaviors” tab, and uncheck the option to store draft messages on the server.