How do I claim my Cover-More insurance?
The easiest way to lodge a claim with Cover-More is using our online claims tool. You can access the online claims tool and complete your Cover-More travel insurance claim online 24 hours a day. Before you start: You will be required to submit documentation to support your claim e.g. receipts, reports, etc.
Can you change dates of travel insurance?
Yes, you can adjust travel dates for most travel insurance plans. If the policy has not yet gone into effect, you can change the date without any administration fees and may also be able to receive a prorated refund. If the policy has already gone into effect, there may be a fee for early termination or date changes.
How do I make a claim on my travel insurance?
Contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself. You’ll need to include copies of all paperwork that will help your claim, including receipts or medical certificates.
What Cover-More cover?
24/7 Emergency Assistance In the Event of an Emergency the team at Cover-More will assist you in getting the right treatment, your bills paid and they will coordinate the arrangements to bring you home at the right time, from overseas or within Australia subject to claim approval.
How do I claim Cover-More travel insurance?
Lodging a Claim Use the Online Claims Centre to provide requested information, upload supporting documents, and review your details. Don’t worry! You can save and return to an incomplete claim for up to 28 days.
Can you cancel Cover-More travel insurance?
If you purchase a Cover-More travel insurance policy, you can cancel your policy for any reason within the cooling-off period, which is within 21 days of the date of purchase, and we will give you your money back.
Can I cancel my Cover-More travel insurance?
Who owns Cover-More travel?
Zurich Insurance Group
Zurich Travel Solutions Pty Limited
How do I contact cover-more emergency assistance?
Call +61 2 8907 5619 from anywhere in the world to speak to our 24/7 Emergency Assistance team. Please have your Cover-More travel insurance policy number and a phone number we can call you back on with you when you call us. When Should I Call Cover-More Emergency Assistance?
Why choose cover-more travel insurance?
Each year 7.3 million travelers worldwide put their trust in Cover-More and partners to protect their trips at home and abroad, and it’s easy to see why. With over 30 years of experience and many millions of travelers served, we know how to help you when you need it most. With Cover-More ExactCare travel insurance, policyholders receive:
Do you have any questions or comments about cover-more?
If you have any questions or comments, please call, or email us, as Cover-More would love to hear from you. Got a Complaint? Do you feel that your claim has not been handled properly?
Where can I find global contact information for cover more?
Cover-More Insurance Services, Private Bag 913, North Sydney, NSW 2059 Find global contact information for our 24-hour emergency assistance team. For all media enquiries contact [email protected].